Contact me via my personal email address at: HaroldCHeardJr@gmail.com
Information technology executive leader with extensive experience leveraging technology to vitalize critical business operations. Skilled at introducing solutions-based functional business framework for Enterprise Content Management and creating global approach for the customer experience, including interactive statements, architect, design, and implementation of eDelivery strategies. Establish offshore business processes and system development operations while measuring and managing the risk of existing and acquired technology. Manage corporate standards and develop direction for business units that ensure alignment and architectural direction with corporate strategies.
Strategic Planning & Execution · Infrastructure & Operational Improvements
Enterprise Content Management · International Standards Development · Cross-Functional Leadership
C-Level Communication · Customer Satisfaction · IT Simplification & Consolidation
Risk Management · Team Building / Coaching / Mentoring · Business Process Modeling
